CIINFOS Logo
Legal & Compliance

Privacy Policy

At ciinfos, protecting your personal information is fundamental to how we build and deliver every product. This policy explains, in plain language, what data we collect, why we collect it, and the choices and rights you have.

Last Updated: 28 July 2026 Applies to all CIINFOS products & websites

1. Introduction

Chemmannur International Info Solutions Pvt. Ltd. ("CIINFOS", "we", "us", or "our") is the technology arm of the Boby Chemmannur International Group. We build enterprise software products — including HRMS, SCHEME, IMS, PMS, and AMS — along with IT consulting, CCTV surveillance, and project management services for businesses worldwide.

This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, use our products, or otherwise interact with us. By accessing our website or services, you agree to the practices described in this policy.

We encourage you to read this policy carefully. If you do not agree with any part of it, please discontinue use of our website and services and contact us with your concerns.

2. Information We Collect

We collect information in the following categories, depending on how you interact with us:

Information You Provide

Name, email address, phone number, company details, and message content submitted through contact forms, demo requests, newsletter sign-ups, careers applications, or client onboarding for products like HRMS, AMS, IMS, PMS, and SCHEME.

Automatically Collected Data

IP address, browser type, device information, pages visited, referral source, and interaction timestamps, gathered through cookies and analytics tools when you browse our website.

Product & Account Data

Login credentials, usage logs, and operational data generated when your organization uses our enterprise software products under a service agreement.

CCTV & Surveillance Services

Where we install or maintain CCTV surveillance systems, footage and system access logs may be captured, stored, and managed strictly on behalf of and under the instructions of the client organization.

3. How We Use Your Information

We use the information we collect to:

  • Deliver, operate, and maintain our website and software products, including HRMS, SCHEME, IMS, PMS, and AMS.
  • Respond to inquiries, demo requests, and support tickets submitted through our contact and consultation forms.
  • Process job applications and evaluate candidates for open roles listed on our Careers page.
  • Send newsletters, product updates, and technology insights to subscribers who opt in.
  • Analyze website traffic and usage patterns to improve performance, security, and user experience.
  • Detect, prevent, and address fraud, security incidents, and technical issues.
  • Comply with applicable legal, regulatory, and contractual obligations.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to recognize your browser, remember preferences, and understand how visitors use our site. These fall into a few categories:

  • Essential —Required for core site functionality such as navigation and secure form submission.
  • Performance —Help us understand site traffic and usage so we can improve the experience.
  • Functional —Remember choices you make, such as form inputs, to make your next visit smoother.

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of parts of our website.

5. Data Sharing & Third-Party Services

We do not sell your personal information. We may share data in limited circumstances:

  • Within the Group — With entities of the Boby Chemmannur International Group where necessary to deliver a requested product or service.
  • Service Providers — With trusted vendors who support hosting, analytics, email delivery, and customer support, bound by confidentiality obligations.
  • Legal Requirements — When required to comply with a legal obligation, protect our rights, or respond to a valid governmental request.
  • Business Transfers — In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.

6. Data Security

We implement industry-standard technical and organizational safeguards to protect your information, including encrypted transmission, access controls, role-based permissions across our AMS and product suite, and regular security reviews of our infrastructure.

While we work hard to protect your data, no method of transmission or storage is completely secure. We continuously monitor and update our practices to reduce risk, and we encourage you to also take precautions when sharing information online.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including satisfying legal, accounting, or reporting requirements.

Contact form and inquiry data is generally retained for a limited period after resolution, while product and account data associated with an active client agreement is retained for the duration of that agreement plus any legally required retention period thereafter. Once retention is no longer required, data is securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Object to or restrict certain processing
Withdraw consent, such as newsletter opt-in
Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the details in Section 12. We will respond within a reasonable timeframe and in accordance with applicable law.

9. Children's Privacy

Our website and products are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us using the details in Section 12 and we will take steps to promptly remove such information.

10. International Data Transfers

CIINFOS serves clients globally as part of the Boby Chemmannur International Group's international footprint. As a result, your information may be transferred to, stored, and processed in countries other than your own, including India, where our servers and personnel are located.

Where required, we take appropriate steps to ensure such transfers comply with applicable data protection laws and that your information continues to receive an adequate level of protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, products, or legal requirements. When we make material changes, we will revise the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us:

Email

info@ciinfos.com

Phone

+91 9744032000

Address

Mangalodayam Building, Round South,
Thrissur – 680 001